ONE WALL STREET
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One Wall Street
New York, NY 10005
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getting here
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About Printemps
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frequently asked questions
Store
Café & Restaurants
What are the store hours?
Printemps New York’s normal store hours are Monday to Sunday from 10am to 7pm. For holiday hours, please contact client services at 1-212-217-2299.
Where is the store located?
We are located in lower Manhattan at
One Wall Street, New York, NY 10005
. Our main entrance is on Broadway, just north of Exchange Place. We also have an entrance on Wall Street just off of Broadway. Coming by car or ride share? Enter 60 Broadway, New York, NY 10005 in your GPS or ride share app for our main entrance or 1 Wall Street to enter through our Red Room entrance.
How can I contact customer service?
You can reach customer service via phone or email at 1-212-217-2299 or at
clientservicesnewyork@printemps.com
.
How can I check if a product is in stock?
For questions on a specific item, please contact our client services team at 1-212-217-2299 or at
clientservicesnewyork@printemps.com
.
Do you carry exclusive or limited-edition products?
Yes, we take great care in curating exclusive pieces and collaborating with designers on limited-edition collections, ensuring your experience is one-of-a-kind!
Does Printemps New York have the same assortment as Printemps Haussmann and other Printemps stores?
While we carry some of the same brands found at Printemps Haussmann and our other international locations, our assortment at Printemps New York is carefully curated to reflect the unique spirit of this location.
What payment methods do you accept?
We accept all major credit cards (American Express, Visa, Master Card, Apple Pay) debit cards, and US dollars.
Can my gift card be used for both the store and its restaurant and services?
Yes! Our gift cards can be used as a form of payment throughout our store including all of our dining concepts, spa, and services.
What is your return and exchange policy?
We accept returns and exchanges of unworn, unused merchandise within 14 days of purchase accompanied by receipt. Click
here
to read more about our return and exchange policy.
Can I return products I purchased from other Printemps stores?
We do not accept returns from other Printemps stores. To view our return policy please click
here
.
Do you offer e-commerce and/or a loyalty program?
Our e-commerce and loyalty programs are on their way! If you’re in or around New York City, discover all that Printemps New York has to offer. Until then, sign up for our newsletter for the latest updates and exclusive news.
How can I sign up for the Printemps New York newsletter?
Sign up for our newsletter at the bottom of this page!
How can I sign up for store promotions and coupons?
Sign up below for our newsletter and be the first to know about promotions, coupons, events and more!
How do I unsubscribe from your newsletter?
We’d be sorry to see you go, but you can unsubscribe by emailing us at
unsubscribenewyork@printemps.com
.
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